How long does it take to ship my order? 

Our standard delivery period is 24 hours for orders within Lagos and 2 to 5 days for other states in Nigeria.

 

What are the available payment options? 

  1. Pay on delivery by cash
  2. Online transfer
  3. Cash deposit into our account
  4. POS
  5. Debit/Credit Card Payment

 

What locations can I pay cash on delivery?

Cash on delivery is available in nationwide

 

How much is my shipping charge?

Shipping in Lagos is free, while charges for other states in Nigeria are displayed on our ‘Delivery information” page.

 

What should I do when I receive an email that my order is on hold?

Scentsational strives to ensure a safe shopping experience for its customers therefore we may place an order on hold and ask our customers to confirm specific information. Please refer to the email we sent to you and provide us with the requested information in order to continue processing your order.

 

How do I unsubscribe from your mailing list?

To unsubscribe from Scentsational’s mailing list please send an email to hello@scentsational.com.ng with the subject “Unsubscribe”